Policies - Alter'd Core - Lagree Fitness & Versaclimber Studio in Chagrin Falls

CANCELLATION POLICY

We have a strict 8-hour cancellation policy. This means If you are signed up for a class and cancel before the 8 hours, you will not have a penalty. Your session will be credited back to your MindBody account. However, if you cancel after the 8-hour mark you will lose your class credit. If you are an Unlimited Monthly package holder, you will be charged a $15 late cancel fee. All class participants will be charged a $20 No show fee regardless of their class package.

WAITLIST

If you want to sign up for a class that is full we recommend you put yourself on the waitlist. If a megaformer frees up, you will be notified via email and added to the class. The 8-hour cancellation policy still applies to the waitlist. If you are on the waitlist but cannot make the class then you MUST remove yourself from the waitlist. If you are added to the class and can’t make it please cancel before the 8 hour mark. If you fail to do so you will lose your class credit and those with Unlimited Monthly packages will be charged $15 late cancel fee. All No Shows will be charged a $20 fee.

CANCELLATION POLICY

WAITLIST

Location